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November 2005
State: Florida
Area of Interest: Insurance Agent Loses License, Must Pay
$90,000 Fine
An insurance agent who misled at least 35 customers,
including several senior citizens, in the sale of annuities and
forged their signatures to cover his tracks has had his license
revoked and has been ordered to pay a $90,000 fine.
Tom Gallagher, Florida's chief financial officer,
last week ordered Clinton Mitchell Alford's insurance licenses revoked
after a formal hearing ended with a Division of Administrative Hearings
judge recommending license revocation. The action follows Alford's
arrest in August on one count of scheme to defraud, a first-degree
felony, and one count of uttering a forged instrument, a third-degree
felony. He faces up to 35 years in prison if convicted on the criminal
charges.
Alford, 37, of Louisville, Tennessee, was formerly
employed with both Mercantile Bank in Orlando and UVEST Financial
Services. The department's Bureau of Investigation found that Alford
had led at least 35 annuity customers to believe their surrender
charge period - the period in which an annuity holder can be penalized
for withdrawal of their investment - was much shorter than it actually
was. Further, Alford told some customers that the guaranteed interest
rate was higher than the actual rate.
To conceal his misrepresentations, Alford forged
customer signatures and falsified documents sent to the carrier,
Lincoln Benefit Life (LBL), as well as those returning to the consumer
from LBL. Alford earned commissions ranging from $1,300 to $36,000
on the sale of the annuities, earning well over $125,000 in commissions.
LBL agreed to honor the terms under which the customers thought
they had bought the annuity products.
Source: State of Florida
State: California
Area of Interest: Bus Driver Pleads Guilty to Workers Compensation
Fraud
MTA driver collected over $15,200 in workers' compensation
benefits claiming injuries while secretly employed with a second
company
A Metropolitan Transportation Authority (MTA) bus
driver has pleaded guilty to workers' compensation insurance fraud
after an investigation by the California Department of Insurance
(CDI) Fraud Division.
Renee Terri Henderson, 40, of Marina Del Rey, was
found to have submitted fraudulent claims during the investigation.
She entered her plea on October 21 and now faces a sentence of 90
days in jail, three years probation and she must pay restitution
of $15,245. Her formal sentencing is set for November 21.
According to CDI investigators, Henderson filed
several workers' compensation claims with the MTA when she was employed
as a bus operator. As a result of claims she filed on March 21 and
March 22, 2003, Henderson received Total Temporary Disability (TTD)
benefits from March 22, 2003 to December 22, 2003, collecting $386.65
every week.
Source: State of California
State: Illinois
Area of Interest: Madison, Ill., Business Cited Again for
Serious and Willful Violations of Worker Safety and Health Laws;
$418,200 Penalty Proposed
The U.S. Labor Department's Occupational Safety
and Health Administration (OSHA) has proposed $418,200 in fines
for Midwest Racking Manufacturing Inc., Madison, Ill., for failing
to protect workers from numerous workplace hazards identified in
a recent OSHA inspection and eight previous inspections.
According to OSHA, the company has consistently
failed to correct grave and potentially disastrous workplace hazards,
including the lack of such basic worker protections as personal
protective equipment, machine guarding, fire prevention measures,
safety training, fall protection, and lockout/tagout procedures
which render machinery inoperable during maintenance and repair.
Source: Occupational Safety and Health Administration
State: New York
Area of Interest: Railroad Car Manufacturer Faces $130,500
in OSHA Fines for Safety and Health Hazards
A cross section of safety and health hazards at
a Hornell, N.Y., manufacturer and refurbisher of railroad cars has
resulted in $130,500 in fines from the U.S. Labor Department's Occupational
Safety and Health Administration (OSHA).
Alstom Transportation Inc. was cited for a total
of 17 alleged willful and serious violations of workplace safety
and health standards at its Alstom Drive plant. The citations result
from an OSHA inspection begun April 18 under OSHA's site-specific
targeting program which directs inspections to workplaces with illness
and injury rates higher than the industry average.
Two willful citations, which account for $99,000
in fines, were issued for hazards involving large overhead cranes.
The first citation concerned an employee exposed to falls of up
to 45 feet due to his being required to climb over a crane wheel
to access the crane's cab; the second citation addressed the company's
failure to correct this and other unsafe conditions, including no
load rating capacity and missing runway rail sweeps, identified
during safety inspections of three cranes.
OSHA's inspection identified other hazards in the
plant, including unguarded floors and runways; unguarded machinery;
improper storage of compressed gas cylinders; storage of excess
amounts of flammable liquids; electrical hazards; no eyewash where
employees worked with corrosive liquids; employees exposed to excess
levels of cadmium; and employees exposed to being struck by a high
pressure water stream operating at 38,000 pounds per square inch.
These resulted in the issuance of 15 serious citations and $31,500
in fines.
Source: Occupational Safety and Health Administration
State: Florida
Area of Interest: Gallagher Expresses Support for Workers'
Compensation Rate Cut
Tom Gallagher, Florida's chief financial officer,
today expressed support for Insurance Commissioner Kevin McCarty's
rejection of the National Council on Compensation Insurance's (NCCI)
rate decrease request of 7.2 percent on workers' compensation rates
in favor of a larger decrease. McCarty is recommending a statewide
average decrease of 13.5 percent.
"Lowering rates and cutting costs will save
Florida's small-businesses an estimated $445 million that can be
used to create new jobs and grow our economy," said Gallagher,
who oversees the Florida Department of Financial Services.
Last month, Gallagher called for an independent
rate review of NCCI's rates. The review confirmed that rates proposed
by NCCI did not adequately account for projected losses, earnings
and medical costs for workers' compensation insurance companies.
Gallagher also acknowledged McCarty's recognition
that this year's decrease is due, in large part, to improved compliance
and a reduction in fraud. Gallagher oversees the department's divisions
of Insurance Fraud and Workers Compensation.
"We have aggressively fought to combat workers'
compensation fraud, and doubled the number of fraud arrests in just
one year," Gallagher said. "Our compliance efforts have
also added over $52 million in evaded premium to our state's workers
compensation system and ensured that nearly 21,000 employees have
coverage."
This year's decrease will be the third consecutive
drop in rates. Once approved by the Office of Insurance Regulation,
the cumulative drop in overall rates since 2003 will total 32.6
percent
Source: State of Florida
State: California
Area of Interest: Insurance Commissioner John Garamendi
Announces Major Settlement and $8 Million Fine Against UnumProvident
Over Insurer's Handling of Disability Claims
Landmark agreement will change the way disability
policies are handled in California
Insurance Commissioner John Garamendi announced a landmark settlement
with UnumProvident Corporation that will significantly improve consumer
protection and profoundly impact how disability policies are handled
in California - and possibly the nation.
The deal requires the nation's largest disability insurers, Unum
Life, Provident Life & Accident, and Paul Revere, to pay an
$8 million fine, the largest levied in the Department's history.
The agreement settles a dispute over thousands of claims by California
policyholders who were unfairly denied benefits. UnumProvident will
change its policy language and claims handling procedures in dealing
with those disputed claims, and all future claims.
Declaring that all disability insurers doing business
in California will eventually be required to adhere to the standards
set in the UnumProvident agreement, Commissioner Garamendi announced
the settlement at the Glendale Adventist Medical Center's Therapy
and Wellness Center near Los Angeles.
The case stems from an exhaustive Department investigation
begun in 2003 into allegations of unfair claims settlement practices
by the Tennessee-based UnumProvident. The investigation uncovered
more than 25 business practices that violated California law, including:
- Knowingly applying the wrong definition of "total
disability" in claims handling;
- Selectively and inappropriately using independent
medical exams and other medical information to the company's own
advantage;
- Mischaracterizing certain non-sedentary nursing
occupations as sedentary, which required policyholders to find
sedentary nursing work instead of receiving the disability benefits
to which they were entitled
Last year, UnumProvident signed a settlement with
48 other states over some of the same practices, in addition to
paying a fine of $15 million. Commissioner Garamendi declined to
sign that agreement, working instead to seek further consumer protections
consistent with California law.
Important aspects of the settlement include
- California claimants who opted in under the
multistate settlement will be reassessed under California settlement
standards;
- A higher standard must be met for the insurer
to reject a claimant's doctor's opinion on disability, and the
reasons must be documented in claim files;
- Claimants or their doctors may request an independent
medical examination;
- All other claims handling changes implemented
in the multistate settlement are incorporated within the California
settlement.
Source: State of California
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